Checkout Policies
Last Updated: 05/20/2026
We ship across the United Arab Emirates with reliable delivery. International shipping is available only to Saudi Arabia. Estimated delivery times are shown at checkout.
⏱️ Processing Time
Orders are processed within 1–3 business days. You’ll receive a confirmation and tracking details once your order ships.
📦 Delivery Time
- UAE: 1–5 business days
- Saudi Arabia: 5–10 business days
Delivery times may vary due to location, courier delays, or public holidays.
🔄 Returns
We offer a 7-day return window from the date of delivery on eligible items. Products must be unused and in original packaging. Some items are non-returnable.
💰 Refunds
Approved refunds are issued to the original payment method and processed within 5–10 business days after inspection.
❗ Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can assist you quickly.
💳 Secure Payments
All payments are processed through secure, encrypted payment gateways. Your payment details are always protected.
🛃 Duties & Taxes
For Saudi Arabia orders, any customs duties or taxes (if applicable) are the responsibility of the customer.
📩 Need Help?
Our support team is here to help. Contact us anytime at
support@shopparex.com
